NEAAPA Member Resources for COVID-19
This is a rapidly changing situation around the country and the region, and we will do our best to keep our members informed. If you have information that you think should be shared on this page, please send an email to firstname.lastname@example.org.
Beginning on May 19, all remaining business restrictions will be eliminated, including those on capacity limits at large event venues in the state.
Reopen Connecticut Recommended Best Practices
- Amusement parks - Updated 3/19/2021
- Indoor Recreation - Updated 3/19/2021
- Museums, Zoos, and Aquariums - Updated 3/19/2021
Effective March 26, the limit for indoor gatherings is to 50 percent, and outdoor gatherings 75 percent.
Effective May 24, the limit for indoor gatherings will increase to 75 percent, and outdoor gatherings to 100 percent.
- Indoor/Outdoor Amusements - Updated 4/30/2021
- Performing Arts Venues, Museums, and Movie Theaters - Updated 4/30/2021
- Zoos, Botanical Gardens, Wildlife Reserves, Nature Centers - Effective 3/22/2021
- Arcades and Other Indoor and Outdoor Game and Recreation Businesses - Effective 3/1/2021
- Amusement parks and outdoor water parks will be allowed to re-open beginning May 10 at 50% capacity after submitting safety plans to the Department of Public Health. Submit a Phase 4 Safety Plan
- Street festivals, parades, and agricultural fairs will be allowed at 50% of their previous capacity and after submitting safety plans to the local board of health. Submit a Phase 4 Safety Plan
- Indoor water parks and ball pits will be allowed to reopen beginning August 1, 2021.
Effective May 19, most business capacities—which are currently based upon percentage of maximum occupancy—will be removed in New York and New Jersey. Businesses will only be limited by the space available for patrons or parties of patrons to maintain the required social distance of 6 feet. This new distance-based maximum capacity will apply across commercial settings, including retail, food services, gyms and fitness centers, amusement and family entertainment, hair salons, barber shops and other personal care services, among other settings. It will also apply in houses of worship.
- Indoor Amusement and Family Entertainment Centers
- Outdoor Amusement and Water Parks (including fairs and festivals)
Recreation, Entertainment, Museums, and Historical Sites
May recreation, entertainment, museums, and historical facilities resume operations?
Yes. Indoor recreation, entertainment, museums, and historical facilities and operations may operate at one person per 50 square feet and must ensure that individuals remain 6 feet apart from members outside their party. This includes, but is not limited to, bowling centers, casinos, arcades, karaoke, and pool/ or billiards. For further clarifications or determinations, please consult DBR at dbr.ri.gov/covid/plans/plans.php.
Recreation and entertainment facilities with outdoor operations, including drive-in operations, may remain open as long as they can maintain public health protocols. Requests for clarifications may be made at dbr.ri.gov/covid/plans/plans.php.
What additional flexibility will be allowed starting May 7?
Beginning May 7, the following will be allowed for recreation, entertainment, museums, and historical facilities and operations:
- Capacity: Capacity limits will increase to 80%.
- Spacing: The spacing requirement between parties will be reduced to 3 feet.
What additional flexibility will be allowed starting May 28?
Beginning May 28, the following will be allowed for recreation, entertainment, museums, and historical facilities and operations:
- Capacity: Capacity limits will increase to 100%.
- Spacing: The spacing requirement between parties will be 3 feet indoors (there will be no spacing requirement outdoors).
Federal Government Agencies covering COVID-19
Below are a list of resources for protecting yourselves, your employees, and your business.
- US CDC:
- US CDC Guidance:
- US Department of Labor:
- US DOL Wage & Hour Division:
Resources from Affiliate Associations and Other Organizations
Resources from NEAAPA Members
IAAPA-Funded Study Results: Masks and their Ability to Safely Reduce Social Distancing
Experimental and Numerical Evaluations of Masks and their Ability to Safely Reduce Social Distancing
Together with the National Science Foundation (NSF), and the Florida High Tech Corridor, IAAPA helped fund a study by the University of Central Florida Mechanical and Aerospace Engineering Center for Advanced Turbomachinery & Energy Research. The focus of the experimental research was to study the effectiveness of wearing face coverings in relation to social distancing as a requirement to help prevent the spread of COVID-19 and other pathogens and/or disease from one infected person to another. The study was presented to IAAPA recently but has not been published in a peer-reviewed journal.
The research explored the Center for Disease Control and Prevention’s (CDC), recommendation for six feet for social distancing between individuals to help prevent the spread of airborne particles from person to person. This recommendation has served as the baseline for social distancing standards in the United States for public and commercial businesses, including attractions industry facilities.
The six feet social distancing operational requirement has a significant impact the attractions industry and the overall guest experience. It impacts staffing, protocols for operating merchandise shops and food and beverage locations, back of house staffing, overall attendance capacity, queue lines, attraction loading, and more.
The purpose of the experimental research was to study numerical quantifications to determine if the baseline for social distancing should remain at six feet, or if the space could be reduced without compromising individuals’ safety. It looked at social distancing both with the use of face coverings and without.
The results of the experimental study indicate three feet of physical distancing with face coverings is more effective at reducing aerosol/droplet exposure than six feet without face coverings. These results may help attractions as they adjust operating protocols in the wake of the COVID-19 pandemic.
IAAPA encourages members to read the study in its entirety and consider how its findings could be applied to their operation.
For questions or additional information about this study, please contact NorthAmerica@IAAPA.org.
As we make our way out of the COVID-19 crisis and open our businesses, here are some commonsense practices that will make you a WINNER with your customers! Their site includes COVID-19 tools and Biocide 100 Resources.
- COVID-19 Tools: https://www.aaglobal.com/page.asp?p_key=83B73B71D9E84F26B098AB26794377CA
- BioCide 100: https://www.aaglobal.com/pc_combined_results.asp?search_keyword=bio100
With AIMS connectED users conveniently take professional distance learning courses on their own time, at their own pace, from any mobile device or computer when connected to the internet. Users track progress, monitor AIMS education history, manage certification records, provide feedback on completed courses, connect with other AIMS users and access their documents all in one convenient location.
Available Content Includes: Ride Inspection, Maintenance, Operations, Aquatics and Management.
As you are making plans to reopen in the coming weeks or months, it will be critically important to be in tune with guests’ expectations and feedback, even moreso than normal. To support the industry, we leveraged our existing mystery shop database to conduct research, gauging guest expectations as to the reopening of attractions due to COVID-19. We received over 2,000 responses from all over the US and Canada. We asked the following questions:
- How likely consumers are to visit different types of attractions
- If they are unlikely to visit, what is the primary reason they are reluctant to visit
- What measures would make them more comfortable when visiting (open response)
- What types of modifications they expect attractions to make (select options)
In this white paper, we present the results from the survey, discussing which areas of the industry are likely to see higher demand, and which types of attractions will have more uphill challenges when it comes time to reopen. We will discuss the specific reasoning for guests’ hesitations, and what you can do to help alleviate the hesitations, and restore confidence in your guests.
Lastly, we share how Amusement Advantage is prepared to stand alongside our clients and the industry as a whole by providing additional resources to the hundreds of attractions who rely on our mystery shops to gauge guest perceptions to drive strategic operational improvements. We’ll strive to do everything we can to help you and your guests RETURN TO FUN!
In this uncertain time, it is important to stay informed. That is why we are committed to providing the attractions industry with up-to-date information, best practices, and resources. This video series includes content from AttractionPros Podcast co-hosts Matt Heller and Josh Liebman, along with special guests from throughout the industry.
Bass Resort Sales
They have masks and hand sanitizers available for retail at https://www.bassresortsalesstore.com/.
- Contact Mike Bass at email@example.com
Gateway Ticketing Systems, Inc.
Gateway Ticketing Systems has been hosting Wednesday Webinars for their current customers, but has recently made them available to the industry.
Guertin Graphics and Awards
Guertin Graphics and Awards is selling custom-imprinted face masks.
- Contact John Guertin at firstname.lastname@example.org
International Ride Training
IRT is now offering their iROC training online. You can learn more about this in the press release below.
IRT has made several documents available to the industry on how to change operations.
- iROC Rider Screening Standards for Covid-19
- iROC Restraint Verification Standards for Covid-19
- iROC Area Access Control Standards for Covid-19
- iROC Loading and Unloading Standards for Covid-19
Premier Rides, Inc.
As parks worldwide consider and implement new operating strategies for their facilities to reopen, the Premier Service team has emphasized its tech-savvy approach to customer support, using a wide array of existing and cutting-edge technology platforms. Premier Service is working with their clients to provide 24-hour a day support for areas such as ride rehab video link support, real-time service bulletins, and online training conferences.
S&S Worldwide, Inc.
S&S has assembly techs, service engineers, installation techs, installation managers and service techs available to help get your S&S and Arrow rides up and running - whenever your season starts.
- Contact Scott Holliday for pricing and scheduling at email@example.com or (435) 752-1987
Sheryl Bindelglass has written Selling FUN During Not-So-Fun Times, an ebook that you can download from her website
Vantage by Whitewater
By collaborating with the experts at WhiteWater, and based on the reopening guidance outlined by IAAPA, as well as the considerations for water playgrounds outlined by the CDC, we have created three options that will aid water parks in adhering to new physical distancing requirements and help to build guest confidence.
List N: Disinfectants for Use Against SARS-CoV-2
List N includes products that meet EPA’s criteria for use against SARS-CoV-2, the cause of COVID-19.
When purchasing a product, check if its EPA registration number is included on this list. If it is, you have a match and the product can be used against SARS-CoV-2. You can find this number on the product label – just look for the EPA Reg. No. These products may be marketed and sold under different brand names, but if they have the same EPA registration number, they are the same product.